Those who believe they will grow at more than 11% over the coming three years see recruitment as an even bigger challenge compared with the sample as a whole.
Finding the right talent is not the only conundrum they face when it comes to their human resources. Deciding on the optimal head count is more important than ever. The costs of employing people (employers’ National Insurance, in-work benefits, newly compulsory pension contributions) are growing along with the costs of redundancies if things don’t work out.
This makes recruitment a twin challenge – finding good people who will help the business grow, while identifying the areas where headcount can be kept down, perhaps by outsourcing non-core and often complex activities.